Training hub
Everything the system does, organised by role — short, visual and at your own pace.
Updated 2026-11-19
Choose a role
Guest / rider
How to book a bed, a bike, a tour or a meal, pay the advance and manage the stay from the personal area.
7 min · 2 lessons
01
Book in three screens
Goal: Complete a full booking without talking to anyone.
Pick a hub and dates
You can start from “All hubs” — the wizard locks a hub only once you pick an item that lives there.
Booking wizardChoose the service
Stay, bike, tour or a combo. Long bike rentals get a lower daily rate automatically.
Accept terms and pay 20%
The advance secures the booking; the balance is collected on arrival. The receipt is emailed automatically.
Tips
A hub or item marked closed still appears on the site but cannot be booked.
02
My personal area
Goal: Upload documents and track balances before arrival.
Sign the terms and bike condition
The signature is captured digitally with a timestamp — no paper needed.
Tips
The deposit is refunded automatically at the end of the rental when no damage is open.
Real-life scenarios
The full journey — from dream to ride
Situation: You want a week in the Himalayas: a bed, an Enfield and a guided ride.
- Pick a hub and dates on the site and see a final price in your currency.
- Accept the terms, pay a 20% advance and receive confirmation plus a receipt email.
- Upload passport, visa and IDP in the personal area — before you fly.
- On arrival: one-minute check-in, digital signature and a documented bike handover.
Outcome: The whole stay in one place: balances, food orders, tours and documents — no paperwork, no surprises.
A last-minute date change
Situation: Your flight slipped by two days.
- Open the personal area and tap the booking.
- Request a change or reach us on WhatsApp straight from the screen.
Outcome: Staff update it, inventory frees automatically and an updated email lands in seconds.
Trouble on the road
Situation: A flat tyre 60 km from the hub.
- Tap the WhatsApp button — the message reaches the on-duty team instantly.
- Share your location; the team opens a recovery task.
Outcome: Fast help with a full trail — every conversation is logged on your guest card.



